The outpatient department is an important part of the overall running of the hospital. It is normally integrated with the in-patient services and manned by consultant physicians and surgeons who also attend inpatients in the wards. Many patients are examined and given treatment as outpatients before being admitted to the hospital at a later date as inpatients. When discharged, they may attend the outpatient clinic for follow-up treatment.

The outpatient department will usually be on the ground floor of the hospital with car-parking facilities nearby. Wheelchairs and stretchers are available for non-ambulatory patients. Patients will register at a reception desk and there is seating for them while they wait for their appointments. Each doctor will have a consulting room and there may be smaller waiting areas near these. Paediatric clinics are often held in areas separated from the adult clinics. Close at hand will be X-ray facilities, laboratories, the medical record office and a pharmacy.